What do I do if I need help?

Please reach out with any questions or for assistance.

  • Phone: 970-384-6455
  • Email: utilities@cogs.us
  • Physical Address: 101 W. 8th Street, Glenwood Springs, CO 81601
  • Mailing Address: PO Box 458, Glenwood Springs, CO 81602
  • Regular business hours are Mondays through Thursdays, 7:30 a.m. to 5:30 p.m. City Hall is closed Fridays.

The computer next to the Utility Billing/Finance Department desk in City Hall will be available during business hours for customers to set up an online profile.

Show All Answers

1. What do I need to do?
2. Which bills does this include?
3. How can I make payments?
4. Is the electric service charge on my bill a new fee?
5. What new features will be available and why is this change happening?
6. What if I am already enrolled in auto-pay (direct debit or ACH/EFT)?
7. What are the changes to fees?
8. What if I don't want to setup an online profile?
9. How do I setup an online profile?
10. What do I do if I need help?