1. Create a profile for or access our online customer portal. 2. Create a service request to initiate service. 3. Review the associated charges listed below.
Online Portal Setup
The City of Glenwood Springs is excited to announce that we have upgraded our utility billing software! Customers may sign up for service, pay bills, and more in our new customer self-service portal. Learn more about the portal at https://cogs.us/756/Utility-Customer-Online-Portal/.
The following charges are associated with establishing new utility service. Deposits are automatically applied to accounts after 12 months of consecutive on-time bill payment. Customers who terminate service before that time will see the deposit applied to their final bill.
The following charges will be billed on the first bill for each service, as appropriate:
FEE TO ESTABLISH WATER/SEWER OR ELECTRIC SERVICE
$25.00 per metered serviceat location Sewer-only (not metered) - $25.00
DEPOSIT ON WATER/SEWER OR ELECTRIC SERVICE (per account)